BGWP's Frequently Asked Questions

What happens if I forget my password?

If you forget your password, please click on the 'Forgot your Password?' link of the front of the directory or on the sponsor login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the 'Manage Account' section, where the password can be updated.

Why am I receiving an 'Account Locked' message?

If you attempt to access your account and typed in an incorrect password 5 times, the account will lock for 1 hour. This is for security reasons.

How do I become a BGWP Directory Artist?

Go to the 'JOIN' link under the Directory tab. Then click the 'Start Today' button. Complete all fields, write down your username and password for future reference, enter payment information and follow the steps to finish the process. Please make sure that all information is complete and accurate, as you will be notified when your Artist Listing is approved (or needs revision) within 72 hours. Incomplete Artist Listings will not be approved or appear on the website regardless of payment.

Who can become a BGWP Member?

All Black women artists (painters specifically) who are actively pursuing an art profession and/or art business are welcome to apply for the BGWP Membership during the Enrollment period.

How do I cancel my BGWP Directory Artist account or BGWP Membership?

Please log in and click the "Cancel/Downgrade/Update CC' link at the right corner of the screen. You can also get to this form at www.blackgirlswhopaint.com/update.html and your account will be canceled and removed within 3 days.

I forgot to request a cancellation for my account or membership and was charged for the month. Can I get a refund?

All accounts, memberships, or purchases made on this website are final. There are no refunds.

What is considered a complete Artist Listing in the Find A BGWP Directory?

Your name, high-quality photos of your art that support your offered services (categories), your location, artist tagline, your artist bio, search keywords, email, website, social media handles, and SEO details are required for your profile to be considered complete. If any of this information is incomplete or not included, your listing will not be included. Please, no explicit nudity or violence.

I submitted my Artist Listing, Event, and/or Available art and it is still pending. What is my next step?

Please make sure all of the information is complete and accurate, as you will be notified when your listing is approved or denied (and the reason why) within 72 hours. Incomplete listings will not be approve or appear on the website regardless of payment and/or membership. They will not be included in our outreach efforts either - ie. newsletters, press releases, quarterly magazine, social media platforms, etc. You can either correct/complete your information or cancel your membership. Cancelation is not automatic and there are no refunds.

My Artist Listing Completion is not 100%, what am I missing?

Every box should be complete in order for your completion to be 100%. If you have 80% or 87%, your profile is still considered as complete, as no street addresses or location reference should be included in this directory. The Address, Address 2, and Reference Boxes will soon be removed because of this. Until, make sure every box but those 3 are filled.

Do I have to be based in the USA in order to join the BGWP Directory or become a member?

No. Although most BGWP Directory Artists and Members are currently based in the USA, not all. Our goal is to be a global platform and directory for Black women painters, especially in places where representation is limited. The more Black women artists from a variety of countries join our directory, the more we can focus on more geographic-centered marketing for our directory and provide opportunities for said members.

If I become a BGWP Directory Artist or BGWP Member, does that guarantee a post(s) on BGWP social media platforms?

No. Becoming a BGWP Directory Artist or BGWP Member grants access to the BGWP Directory and member benefits (if you're a BGWP Member). Our social media platforms highlight the stories of Black women painters and our art, members and non-members at times. Features on social media depend on our posting guidelines (high-quality photo and associated caption), schedule (themes, announcements, campaigns, etc), and active participation. BLACK GIRLS WHO PAINT maintains creative integrity (content & posts) across our platforms at all times.

Do you accept paid promotions or social media advertising?

No. BGWP social media platforms only features BGWP Directory Artists (including BGWP Members), initiatives, partners, resources, and marketing campaigns (#BGWPartmoms, #iRockMyBGWP, etc.). All of our resources go towards normalizing Black women artists. There are occasions where we open our social media platforms to non-members/directory artists or organizations. These occasions are free and announced accordingly.

I am a BGWP Directory Artist. Can I upgrade to become a BGWP Member?

All artists (including BGWP Directory Artists) interested in joining the BGWP Membership must go through the intake process and submit their application during the enrollment period. If accepted into the membership, a BGWP Directory Artist will then be able to upgrade to a BGWP Member.

I am a BGWP Member, can I downgrade to a BGWP Directory Artist?

Yes, a BGWP Member can downgrade at anytime within their yearly membership; however, there is no refund. Once you downgrade, your renewal date will remain the same and your next renewal fee will be $33.00 instead of $111.00.

I used to be a BGWP Member and would like to rejoin but now there’s an application process. Do I still apply to apply to join again?

As we’re improving our membership process, all renewals must submit an application to continue their access as a BGWP Member.

I used to be a BGWP Member but can’t rejoin with my same email address and/or credit card information. What am I doing wrong?

In rare occasions, past members were found to have violated the guidelines of our BGWP Membership program, which leads to automatic expulsion from the program. Upon expulsion, individuals are notified from Sasha-Loriene (Founder of BGWP) directly and unable to rejoin the organization. Any associated information such as email address, credit card information or other personally identifiable information will be blocked from our membership system. The goal of our membership is to provide a safe space and community for Black women artists. Any behaviors to the contrary will not be tolerated.

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